Save every sent emailīy preserving every email that is dispatched from the account, you can maintain a level of transparency inside your shared mailbox.
Then, in the space labeled “Your Name,” provide a name for the shared inbox you’ve created, such as “Customer Support” or “Sales.” Continue to fill out the information of the shared inbox that you have previously set up, including its email address and password, if you haven’t already done so.Īfter that, you will need to login in with your account so that you will have access to the shared mailbox. This will allow you to begin adding rules to your shared inbox. Open your Outlook 365 account settings, navigate to the “Email” tab, and click the “New” button. How can I create rules for a shared mailbox in Outlook 365? Shared inboxes make it easier for your team to operate more effectively and prevent emails from falling through the cracks, ensuring every customer receives a response. See also Are MacBooks overpriced? Let's tackle this topic! To ensure that messages are sent to the appropriate individuals, teams can build rules that move emails sent from particular customers into particular folders or completely block certain team members from receiving specific emails. These rules allow for the creation of triggers that cause actions to be carried out automatically. Teams can better manage their emails by defining rules in a shared Outlook 365 inbox. Why should shared inbox rules be created? To make changes to the rules that govern a shared mailbox, you will need to be logged in as a member of the management group that oversees the shared mailbox. These rules can assist in managing email received in the shared mailbox and can automate specific activities, such as forwarding messages or automatically sending responses. Do the rules for the shared mailbox apply to each user?Īll users with access to a shared mailbox are subject to the rules governing that inbox.
In the following article, we’ll take a more in-depth look at the operation of shared mailbox rules. If you set rules for a shared mailbox, do those rules apply to all users who use it, or do they only apply to the user who makes them? This is a crucial topic to answer since the incorrect individuals adhering to your standards might result in some significant issues if they are not addressed. As a result, using shared mailbox rules is a terrific approach to ensure everyone is on the same page. Included in this are features like message forwarding and automated responses. In the same way, you can add rules to your ant and to any shared mailboxes you have access to.Īll users who have access to your shared mailbox will be bound by the rules you set up for it. Managing the incoming email traffic is made much easier by the use of rules.